Frequently Asked Questions

Answer: Yes. It is possible to lease your devices with Cesla, with the advantages of being new devices (Tablets and/or smartphones), already aligned with the technical specifications of the contracted modules. The mobiles are already delivered with MDM manager that does not allow users to disable networks, locations, as well as access applications not authorized by the company.

You can set up an Android Entreprise Zero Touch account, where you can manage your mobiles with a single gmail account. We deliver your tablets and smartphones with a rugged case and support for protection during field use.

 

We have mobiles available for replacement in case of maintenance with delivery in up to 05 business days throughout Brazil.

Answer: Yes. It is possible to customize checklists, colors, logos, subscription groups, text sections, among others, however we cannot forget the premise that we are a SaaS (Software with Service) and not a Software House (Software owned by the client). This way the client buys a license of use and can model it within the limits that the application offers (As Is). If the customer wants advanced customizations (To be), this demand is taken to the product committee that evaluates the case. The committee decides for the viability of the production of the evolutionary feature, it will be priced (To be) and sent to the customer for approval.

Answer: This topic is extremely relevant, as we deal with sensitive data of large HRs, thus requiring a very serious data protection structure. Besides a governance area with a DPO, we perform massive penetration tests (04 per year) gray and black box all with retests.

We perform weekly vulnerability scans, as well as encryption of sensitive data and tokenization of API data to ensure compliance with LGPD

Answer: When thinking about hiring a cloud solution for the purpose of paperless operations, remember that it must be robust enough to support high-volume industrial operations without being offline or slow, which will put in check the reliability of the system and thus the software will fall into disrepute with users.

Cesla operates in ISO 27001 certified clouds on a high availability basis. See more details of the architecture model in the existing questions in this FAQ

Answer: Cesla tools are tested and validated on intrinsic mobiles from Germany with Android operating system. These companies operate in Brazil today with international certifications (Atex, Hazloc, etc.) as well as national certifications (Anatel, Inmetro) and some even have certified maintenance laboratories in the country, making it easier for repair operations.

Answer: Every year we make business cases of our tools in Cesla customers seeking to improve our performance and processes. In the last three cases we have followed, we have achieved incredible average performance gains versus the previous process applied on paper. Analyzing a complete chain involving customer, providers and field operational flow, our last three metrics showed incredible performance gains between 38 and 42%, paying back the initial investment made in the project within 18 months after kick-off.

Answer: Within our journey of expansion in the global market we seek healthy partnerships. If you are a company or professional with expertise in process safety engineering, lean manufacturing, process management, and have know-how in the area you work in, please contact us, because we are looking for technical partners who want to grow with us.

Response: Considering the existing "As Is", the module is monetized in two moments. The first moment called "Deployment" is charged a single value that comprises the phases between "kick-off to Go Live" such as cloud creation, interface building, modeling and user training. In the second moment called "Sustainability" a monthly value is charged per module that comprises the tool usage journey and user support, being a fixed value readjusted annually by IPCA or IGPM according to the contract.

Answer: We come from the occupational safety and industrial emergencies market with over 20 years of experience in this segment in national and international markets, thus making it possible that even though it is a SaaS (Software as a Service), Cesla immediately delivers a modeling that meets on average 95% of customer expectations.

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