Frequently Asked Questions

- Programming Language: PHP 7.x and Zend Framework 1.11 for legacy and Flutter web and app for new applications since 2021. - Database: MySQL (Relational Database) and Mongo (Non-Relational Database). - Webservice: Restful JSON API. - Mobile Applications (APPs): Ionic and Flutter.

Answer: Yes. It is possible to lease your devices with Cesla, with the advantages of being new devices (Tablets and/or smartphones), already aligned with the technical specifications of the contracted modules. The mobiles are already delivered with MDM manager that does not allow users to disable networks, locations, as well as access applications not authorized by the company.

You can set up an Android Entreprise Zero Touch account, where you can manage your mobiles with a single gmail account. We deliver your tablets and smartphones with a rugged case and support for protection during field use.

 

We have mobiles available for replacement in case of maintenance with delivery in up to 05 business days throughout Brazil.

Answer: Yes. It is possible to customize checklists, colors, logos, subscription groups, text sections, among others, however we cannot forget the premise that we are a SaaS (Software with Service) and not a Software House (Software owned by the client). This way the client buys a license of use and can model it within the limits that the application offers (As Is). If the customer wants advanced customizations (To be), this demand is taken to the product committee that evaluates the case. The committee decides for the viability of the production of the evolutionary feature, it will be priced (To be) and sent to the customer for approval.

Answer: This topic is extremely relevant, as we deal with sensitive data of large HRs, thus requiring a very serious data protection structure. Besides a governance area with a DPO, we perform massive penetration tests (04 per year) gray and black box all with retests.

We perform weekly vulnerability scans, as well as encryption of sensitive data and tokenization of API data to ensure compliance with LGPD

Answer: When thinking about hiring a cloud solution for the purpose of paperless operations, remember that it must be robust enough to support high-volume industrial operations without being offline or slow, which will put in check the reliability of the system and thus the software will fall into disrepute with users.

Cesla operates in ISO 27001 certified clouds on a high availability basis. See more details of the architecture model in the existing questions in this FAQ

Answer: Cesla is installed in data centers certified ISO 27001 - Cyber Security, with 24x7 availability guaranteeing 98% availability. Our data centers provide security structure with international standards and daily backups. Our clouds are Azure Microsoft ISO 27001 (operating with DB and Load Balance in Azure East-USA and performing daily backups in Azure West-USA)

Answer: Cesla tools are tested and validated on intrinsic mobiles from Germany with Android operating system. These companies operate in Brazil today with international certifications (Atex, Hazloc, etc.) as well as national certifications (Anatel, Inmetro) and some even have certified maintenance laboratories in the country, making it easier for repair operations.

Answer: Yes, our APPs are available for download in the two main stores, Google Play Store for Android operating system and Apple Store for iOS operating system. But before purchasing mobiles and peripherals for your project, please check with Cesla's team the specifications of the brands of devices suitable for Android. For full operation of mobiles with Android, we recommend only brands that use native Android.

Answer: Interfaces are key to project performance gains. We have interfaces with the main ERPs in the market. We have inferfaces created and operating with SAP PM, SAP Hanna, IBM Maximus, TOTvs, SOC, Senior, Soj, Apdata, Appolus, Suricato, Foracesso, among others. Which APIs do we offer today? AD SSO (Active Directory) Single Sign On - MSFT 365. - This interface allows users to login using a corporate credential to access multiple independent software systems also enabling controls and lockouts from a single location. Own HR - This interface allows CESLA to consume the client's own employee data as well as training data, ASO (Health Certificate) with their respective skills. Hired HR - When the client does not use Cesla's contractor management (Hive) or has other software for this purpose, this interface allows Cesla to consume data from service provider companies and employees, as well as training data, ASO (Health Certificate) with their proper skills and integrations. Maintenance OSs|OMs - When the client uses some maintenance order management tool, this API allows Cesla to consume the data of the referred OM for connection with activities in the LOTO and Electronic Work Permit modules. Contract Access Control (Turnstiles) - When the client uses Cesla's contractor management (Hive), this interface allows Cesla to send data from companies and service provider employees, enabling access control to the unit if necessary.

Answer: We have some necessary pillars that the client should look at before hiring Cesla's platform. They are: - Connectivity: Mandatory to offer a wi-fi network of at least 10 mb/s for synchronization use or a 4G or 5G mobile internet network - DevicesDevices : Mandatory tablets or smartphones in sufficient quantity so that your operation is not impacted by lack of equipment. (Before buying or renting, ask Cesla for the specification of approved devices). We have device rental contracts available for non-intrinsic areas directly with CESLA. Consult us) - MDM (Mobile Device Management)MDM (Mobile Device Management): Optional application that enables system administrators to manage which applications users can access on the device (tablet or smartphone), preventing it from disabling location, changing wi-fi networks or accessing applications not allowed. - Android Enterprise Zero Touch: Optional application for android mobiles that allows creating a single account (gmail) enterprise to manage all existing devices from a single login and password. (Contact our sales team)

Answer: Every year we make business cases of our tools in Cesla customers seeking to improve our performance and processes. In the last three cases we have followed, we have achieved incredible average performance gains versus the previous process applied on paper. Analyzing a complete chain involving customer, providers and field operational flow, our last three metrics showed incredible performance gains between 38 and 42%, paying back the initial investment made in the project within 18 months after kick-off.

Answer: Within our journey of expansion in the global market we seek healthy partnerships. If you are a company or professional with expertise in process safety engineering, lean manufacturing, process management, and have know-how in the area you work in, please contact us, because we are looking for technical partners who want to grow with us.

Response: Considering the existing "As Is", the module is monetized in two moments. The first moment called "Deployment" is charged a single value that comprises the phases between "kick-off to Go Live" such as cloud creation, interface building, modeling and user training. In the second moment called "Sustainability" a monthly value is charged per module that comprises the tool usage journey and user support, being a fixed value readjusted annually by IPCA or IGPM according to the contract.

Answer: We come from the occupational safety and industrial emergencies market with over 20 years of experience in this segment in national and international markets, thus making it possible that even though it is a SaaS (Software as a Service), Cesla immediately delivers a modeling that meets on average 95% of customer expectations.

Couldn't find what you needed?